FAQS

1. How can I find out the price of my new original ink and toner cartridge?

To find out the price of the cartridges you must send an email to info@cartridgetradingeurope.es or fill out our sales form, the information required is the units, condition of the box and whether it is expired or not if it is an InkJet cartridge. (liquid ink).

However, it is recommended that if you have any questions you send a photo of the product, this way confusion will be avoided after the initial assessment.

2. How is the payment method for original ink and toner cartridges?

We adapt to the needs of each client, by bank transfer, cash on delivery or cash if collected in our area. 50% is paid in advance and the rest upon receipt and review of the material in our warehouse, between 2-3 days or a maximum of one week, depending on the purchase volume. Other ways consult.

3. Who pays for shipping or collecting the cartridges?

Cartridge Trading Europe always assumes the shipping costs, the client will be responsible for the transportation of those products that are rejected by our warehouse and want to recover them.

4. Can I sell expired ink cartridges?

Yes, you can sell expired original toner ink as long as its expiration date is no more than 4 years from the current date, especially in the HP, EPSON and BROTHER brands. The expiration date is usually written on the back of the box or packaging.

5. Is there a minimum sales quantity for original ink and toner cartridges?

No, although it will depend on the value of the cartridge and what compensates for the collection, in these cases it is necessary to evaluate both the model and the collection place.

6. Can I sell original cartridges with opened but unused boxes?

Yes, as long as the cartridges are sealed in their original bag and do not present any damage. If in doubt, we recommend a previous photo to verify the condition.

7. Can I buy original cartridges for my company?

Cartridge Trading Europe es uno de los más importantes mayoristas de cartuchos originales provenientes de excedentes de stocks, ello nos permite tener una amplia gama de productos a precios sin competencia. Para conocer disponibilidad y precio hay que mandar un mail a info@cartridgetradingeurope.es o rellenar formulario indicando la referencia y cantidades.

8. What are the grades we assign to ink and toner cartridges when purchasing them?

Grade A

Toner: Box in perfect condition.

Inkjet: NOT expired + 6 months.

SEE AN EXAMPLE

Grade B+

Tóner: Box with:

-Minor damage.

-Writings or Labels.

 

SEE AN EXAMPLE

Grade B

Toner: Open boxes or big damaged boxes.

Inkjet: NOT expired + 4 years

SEE AN EXAMPLE

Grade C

Toner: Without box / with or without bag.

Inkjet: Without box in original closed bag.

SEE AN EXAMPLE

LEGAL NOTICE

1. IDENTIFYING DATA

In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services Information Society and Electronic Commerce, then reflect the following information: the owner of the web domain is CARTDRIDGE TRADING EUROPE S.L., with address for these purposes at C/ Crom 126, 08907 L'Hospitalet de Llobregat C.I.F. number: B66170648 registered in the Companies Register of Barcelona, Volume: 44056, Folio: 122, Section: 8, Register Page: 445892, Entry: 1. Contact e-mail: info@cartridgetradingeurope.es of the website.

2. USERS

Access and/or use of this CARTDRIDGE TRADING EUROPE S.L. portal attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected herein. The aforementioned Conditions shall apply regardless of the General Terms and Conditions of Contract that may be mandatory.

3. USE OF THE WEBSITE

www.cartridgetradingeurope.es provides access to a multitude of information, services, programmes or data (hereinafter ‘the content’) on the Internet belonging to CARTDRIDGE TRADING EUROPE S.L. or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or content.
In this registration, the USER shall be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she shall be responsible, undertaking to use it diligently and confidentially. The USER undertakes to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that Nombre de la empresa creadora del sitio web offers through its portal and, by way of example but not limited to, not to use them for (i) engage in activities that are illicit, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, in support of terrorism or against human rights; (iii) cause damage to the physical and logical systems of Nombre de la empresa creadora del sitio web, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. Name of the company that created the website reserves the right to remove any comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or childhood, public order or safety or that, in its opinion, are not appropriate for publication. In any case, CARTDRIDGE TRADING EUROPE S.L. will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

4. DATA PROTECTION

CARTDRIDGE TRADING EUROPE S.L. complies with the guidelines of Organic Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December approving the Regulation of development of the Organic Law and other regulations in force at all times, and ensures the correct use and processing of the user's personal data. To this end, together with each form for the collection of personal data, in the services that the user may request from info@cartridgetradingeurope.es, the user will be informed of the existence and acceptance of the specific conditions for the processing of their data in each case, informing them of the responsibility of the file created, the address of the party responsible, the possibility of exercising their rights of access, rectification, cancellation or opposition, the purpose of the processing and the communication of data to third parties, where applicable.
Likewise, CARTDRIDGE TRADING EUROPE S.L. informs you that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request your consent to the processing of your e-mail for commercial purposes at all times.

5. INTELLECTUAL AND INDUSTRIAL PROPERTY

CARTDRIDGE TRADING EUROPE S.L., either itself or as an assignee, is the owner of all intellectual and industrial property rights of its website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by CARTDRIDGE TRADING EUROPE S.L. or its licensors.
All rights reserved. Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of CARTDRIDGE TRADING EUROPE S.L.. The USER undertakes to respect the Intellectual and Industrial Property rights owned by CARTDRIDGE TRADING EUROPE S.L.. You may view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical medium, provided that it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system installed on the pages of CARTDRIDGE TRADING EUROPE S.L..

6. EXCLUSION OF GUARANTEES AND LIABILITY

CARTDRIDGE TRADING EUROPE S.L. shall not be liable, under any circumstances, for damages of any kind that may be caused, including but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having taken all the necessary technological measures to prevent this.

7. MODIFICATIONS

CARTDRIDGE TRADING EUROPE S.L. reserves the right to make any modifications it deems appropriate to its website without prior notice, and may change, delete or add both the content and services provided through it and the way in which they are presented or located on its website.

8. LINKS

In the event that www.cartridgetradingeurope.es contains links or hyperlinks to other Internet sites, CARTDRIDGE TRADING EUROPE S.L. shall not exercise any control over such sites and content. Under no circumstances shall CARTDRIDGE TRADING EUROPE S.L. assume any responsibility for the contents of any link belonging to a website outside its control, nor shall it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity and constitutionality of any material or information contained in any of these hyperlinks or other websites.
Similarly, the inclusion of these external connections shall not imply any type of association, merger or participation with the connected entities.

9. RIGHT OF EXCLUSION

CARTDRIDGE TRADING EUROPE S.L. reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Use.

10. GENERAL

CARTDRIDGE TRADING EUROPE S.L. will pursue any breach of these conditions and any misuse of its website, exercising all civil and criminal actions that may be applicable by law.

11. MODIFICATION OF THESE CONDITIONS AND DURATION

CARTDRIDGE TRADING EUROPE S.L. may modify the conditions set forth herein at any time, duly publishing them as they appear here. The validity of the aforementioned conditions will depend on their exposure and will remain in force until they are duly published and modified by others.

12. APPLICABLE LEGISLATION AND JURISDICTION

The relationship between CARTDRIDGE TRADING EUROPE S.L. and the USER shall be governed by current Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of the city of Barcelona.


USAGE AND PRIVACY POLICY

1. Privacy Policy

CARTRIDGE TRADING EUROPE S.L. informs users of the website about its policy regarding the processing and protection of personal data of users and customers that may be collected through browsing or contracting services through its website.

In this regard, CARTRIDGE TRADING EUROPE S.L. guarantees compliance with current regulations on the protection of personal data, as reflected in Organic Law 15/1999 of 13 December on the Protection of Personal Data and Royal Decree 1720/2007 of 21 December, which approves the Regulations for the Development of the LOPD.

Use of this website implies acceptance of this privacy policy.

2. Collection, purpose and processing of data

CARTRIDGE TRADING EUROPE S.L. has a duty to inform users of its website about the collection of personal data that may be carried out, either by sending an email or by filling in the forms included on the website. In this regard, CARTRIDGE TRADING EUROPE S.L. will be considered responsible for the data collected through the means described above.

In turn, CARTRIDGE TRADING EUROPE S.L. informs users that the purpose of processing the data collected includes: responding to requests made by users, inclusion in the contact list, provision of services, management of the commercial relationship and other purposes.

The operations, procedures and technical processes carried out in an automated or non-automated manner that enable the collection, storage, modification, transfer and other actions on personal data are considered to be the processing of personal data.

All personal data collected through the CARTRIDGE TRADING EUROPE S.L. website, and therefore considered to be personal data processing, will be incorporated into the files declared to the Spanish Data Protection Agency by CARTRIDGE TRADING EUROPE S.L..

3. Communication of information to third parties

Protected by a legal obligation or when the provision of a service involves the need for a contractual relationship with a data processor. In the latter case, data will only be transferred to the third party when CARTRIDGE TRADING EUROPE S.L. has the express consent of the user.

4. User rights

Organic Law 15/1999, of 13 December, on the Protection of Personal Data grants interested parties the possibility of exercising a series of rights related to the processing of their personal data.

Insofar as the user's data is processed by CARTRIDGE TRADING EUROPE S.L., users may exercise their rights of access, rectification, cancellation and opposition in accordance with the provisions of current legislation on the protection of personal data.

To exercise these rights, users must send a written communication, providing documentation proving their identity (ID card or passport), to the following address: CARTRIDGE TRADING EUROPE S.L., Calle: Crom 126, 08907 L'Hospitalet de Llobregat, Province: Barcelona, or the address that replaces it in the General Data Protection Register. This communication must include the following information: the user's name and surname(s), the request, the address and supporting documentation.

The exercise of rights must be carried out by the user themselves. However, they may be exercised by a person authorised as the legal representative of the authorised party. In this case, documentation proving this representation of the interested party must be provided.

COOKIE POLICY

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about a user's browsing habits or their device and, depending on the information they contain and the way they use their device, they can be used to recognize the user. The user's browser stores cookies on the hard drive only during the current session, taking up minimal memory space and not harming the computer. Cookies do not contain any specific personal information, and most are deleted from the hard drive at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, independently of the cookies, allow or deny temporary or stored cookies in their security settings.
Without your express consent—by activating cookies in your browser—www.cartridgetradingeurope.es will not link the stored data in cookies to your personal data provided at the time of registration or purchase.

What types of cookies does this website use?

- Technical cookies: These cookies allow the user to navigate through a website, platform, or application and use the different options or services available therein, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the elements that make up an order, completing the purchase process, requesting registration or participation in an event, using security features while browsing, storing content for the distribution of videos or audio, or sharing content through social networks.

- Personalization cookies: These cookies allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's device, such as language, type of browser used to access the service, the regional settings from which the service is accessed, etc.

- Analytical cookies: These are cookies that, whether processed by us or by third parties, allow us to quantify the number of users and thus perform statistical measurements and analysis of how users use the service offered. To do this, we analyze your browsing experience on our website in order to improve the products and services we offer.

- Advertising cookies: These cookies, whether processed by us or by third parties, allow us to manage the advertising space on the website as efficiently as possible, tailoring the content of the advertisement to the content of the requested service or to your use of our website. To do this, we may analyze your internet browsing habits and show you advertising related to your browsing profile.

- Behavioral advertising cookies: These cookies allow for the most efficient management of advertising spaces that the publisher may have included on a website, application, or platform from which the requested service is provided. These cookies store information on user behavior obtained through continuous monitoring of their browsing habits, allowing for the development of a specific profile to display advertising based on that behavior.

Third-party cookies: The www.cartridgetradingeurope.es website may use third-party services that, on behalf of cartridgetradingeurope sl, collect information for statistical purposes, regarding the user's use of the site, and for the provision of other services related to the website's activity and other Internet services.

Specifically, this website uses Google Analytics, a web analytics service provided by Google, Inc., a United States-based company with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. To provide these services, these companies use cookies that collect information, including the user's IP address, which will be transmitted, processed, and stored by Google under the terms set out on the Google.com website. This includes the possible transmission of said information to third parties for legal requirements or when said third parties process the information on Google's behalf.

By using this Site, the User expressly agrees to the processing of the information collected in the manner and for the purposes mentioned above. Users also acknowledge that they may refuse the processing of such data or information by rejecting the use of cookies by selecting the appropriate settings in their browser. However, this option, which blocks cookies in their browser, may not allow them to fully use all of the Website's features.
You can allow, block or delete cookies installed on your computer by configuring the options of the browser installed on your computer:
• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari
For any questions, clarifications, and/or suggestions regarding cookies, please contact us via email at info@cartridgetradingeurope.es